Privacy Policy
Your trust is important to us. This policy explains how we handle your personal information.
1. Introduction
Welcome to Uswapp. When we refer to "Uswapp," "we," "our," or "us" in this Privacy Policy, we mean Uswapp Ltd., the company responsible for collecting and processing your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data ("Personal Data") when you interact with our website, services, or platform.
By using our website or registering for any services provided by Uswapp, you consent to the collection, use, and disclosure of your Personal Data as described in this Privacy Policy.
If you have questions about your data or would like us to update or delete your information, please contact us at contact@uswapp.co.uk. We aim to respond within 48 hours.
2. Information We Collect
We may collect and process the following types of Personal Data:
- Information you provide via forms on our website, including when you register, subscribe, post content, request services, or enter promotions.
- Records of your communications with us.
- Survey responses (optional).
- Details of your visits to our website including IP address, location data, browser type, traffic data, and access patterns.
3. How We Use Your Data
We treat your Personal Data as confidential and use it only for purposes directly related to your interaction with Uswapp, such as:
- Registering you with our website and managing your account.
- Fulfilling our contractual obligations.
- Improving our website, services, and user experience.
- Internal audits and business analysis.
Marketing Use
If you opt-in for marketing communications, we may also use your information to:
- Send you updates about Uswapp products, offers, or services.
- Administer promotions or contests.
- Improve our services through demographic analysis (only in aggregated/anonymized form).
- Conduct research and marketing analytics.
Note: Marketing emails may be sent via a U.S.-based service provider compliant with the EU-U.S. Privacy Shield framework.
4. Data Security
We take appropriate technical and organizational security measures to protect your data. However, no method of transmission over the internet is entirely secure. By submitting your Personal Data, you accept that risk.
5. Children's Privacy
Our services are not intended for children under 16 years of age. If you believe a child under 16 has provided us with personal information without proper consent, please contact us immediately.
6. Sharing Your Data
We may share your Personal Data with:
- Our employees or trusted partners for service provision.
- Our group companies, affiliates, and subsidiaries.
- Legal authorities or third parties to comply with legal obligations or enforce rights.
- Third-party service providers (e.g. cloud storage, analytics) who help us operate our business.
- Buyers or successors in case of a business transfer such as a merger or acquisition.
In all cases, your data will only be shared for legitimate purposes and in accordance with this Privacy Policy.
7. Cookies & Tracking Technologies
We use cookies to:
- Enhance website performance and usability.
- Identify returning users.
- Understand browsing behavior and personalize content.
You can disable cookies in your browser settings, but this may affect site functionality. By using our site without changing settings, you consent to our use of cookies.
8. Data Retention
We retain your data based on the nature of your interaction with Uswapp:
- Marketing data: Retained for 5 years after your last transaction if you opted in.
- Non-marketing personal data: Retained for 3 years after your last transaction.
- Order information: Retained for 7 years to comply with financial regulations.
9. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or deletions.
- Restrict or object to our processing.
- Withdraw consent at any time (where applicable).
To exercise your rights, please contact us at contact@uswapp.co.uk.
If you're not satisfied with how we handle your data, you can file a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk/concerns/.
10. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. Please read their privacy policies before submitting any data.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our services after changes take effect means you accept the updated policy.
Last updated: June 2023