Sell Your Phone - FAQs

Selling your iPhone online with Uswapp is simple:

1. Visit our website and select your iPhone model
2. Answer a few questions about its condition
3. Get an instant quote
4. Accept the offer and we'll send you a free shipping pack
5. Post your phone to us and get paid the same day we receive it

Our process takes just 2-3 minutes and you'll know exactly how much you'll get.

Yes! At Uswapp, we buy broken phones in all conditions:

• Cracked screens
• Water damage
• Battery issues
• Phones that won't turn on
• Cosmetic damage

The amount you get depends on the damage, but we'll always give you the best price possible. Even if your phone is completely dead, it may still have value for parts.

Uswapp is the best place to sell your used phone because:

• We beat any UK competitor's price by 5%
• Free shipping with pre-paid labels
• Same-day payments after we receive your device
• 12-month warranty on all purchases
• Secure, tracked shipping
• No hidden fees - what you see is what you get

Unlike private sales or auction sites, there's no risk of scams, no haggling, and payment is guaranteed.

Absolutely! We buy iPhones with cracked screens every day. Here's what you should know:

• The value will be lower than a perfect condition iPhone
• Small cracks affect the price less than spiderweb cracks
• If the touchscreen still works, you'll get more
• We can repair it and sell it refurbished

Get an instant quote by selecting "Cracked Screen" when describing your iPhone's condition.

Yes, we purchase non-working phones for parts or recycling. Even if your phone:

• Won't turn on
• Has water damage
• Won't charge
• Has a black screen
• Has broken buttons

The value depends on the model and what's wrong with it. Newer models like iPhone 12 and up still have good value even when broken.

Samsung Galaxy values depend on:

• Model (S23 Ultra worth more than S20 for example)
• Storage capacity
• Condition (mint, good, fair, poor)
• Network lock status
• Accessories included

As a rough guide (prices change daily):

• Samsung Galaxy S23 Ultra (256GB): £400-£600
• Samsung Galaxy S21 (128GB): £200-£300
• Samsung Galaxy Note 20 Ultra: £250-£350

Get an exact quote by entering your specific model details on our website.

Yes, we buy phones that don't turn on. The value depends on:

• Phone model (newer models are worth more)
• Whether it's iCloud locked or carrier locked
• Visible physical damage
• If you know why it stopped working

Even if your phone is completely dead, it may contain valuable components we can use to repair other devices.

Before selling your iPhone, you should:

1. Back up your data to iCloud or your computer
2. Sign out of iCloud and turn off Find My iPhone
3. Erase all content and settings (Factory reset)
4. Remove any SIM card
5. Clean the phone (we'll appreciate it!)
6. Gather any accessories you want to include (not required)

Don't worry if you forget something - we'll guide you through the process when you get your quote.

Yes, we buy water-damaged phones, but the value is lower because:

• Water damage can cause long-term issues
• Corrosion may develop over time
• Some components may be beyond repair

Be honest about the water damage when getting your quote. If the phone still works despite water exposure, you'll get more than if it's completely dead.

You can trade in your phone for cash with Uswapp:

• Online through our website (get paid by bank transfer)
• At our partner stores across the UK
• Through our postal service with free shipping

We offer instant quotes and same-day payments once we receive and test your device.